{"xsrfToken":"2fdd364c2294c879e655730c0c9040ad9f582605_lout","branding":{"id":"4","key":"beefound","name":"BeeFound.ca","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#3c4024","headerLinkHoverBGColor":"#3c4024","headerBadgeColor":"#3c4024"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome!","sharedPortalName":"24/7 HELP DESK","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome!","sharedPortalName":"24/7 HELP DESK","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4273c8b7-2976-4599-a052-57663b9c72f6/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc0ZGNiMC0xY2VhLTQzMWYtYjIxOS04M2U0MDM5YTYyYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQyNzNjOGI3LTI5NzYtNDU5OS1hMDUyLTU3NjYzYjljNzJmNiI6WyJyZWFkIl19LCJleHAiOjE3Mzg3NTM3MDEsIm5iZiI6MTczODc1MzEwMX0.zOlQ_cteKrGnTh3g-N93ibJJimQx_2hEZxo9QBJvjCU&client=ff74dcb0-1cea-431f-b219-83e4039a62c9&height=300&mode=fit","bannerMediaApiFileId":"4273c8b7-2976-4599-a052-57663b9c72f6","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"beefound","projectId":10003,"serviceDeskId":4,"name":"BeeFound.ca","description":"<p>Website updates, password resets, social media posts, submit your request here!</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"29","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[8],"key":""},{"id":"33","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[8],"key":""},{"id":"28","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[8],"key":""},{"id":"31","name":"Updates, changes, to your services","descriptionHtml":"<p>If you are already a BeeFound client and require updates or changes to your website, email account, online form, or other product or service, simply tell us what you need competed and we will get it done!</p>","callToAction":"Updates, changes, to your services","introHtml":"<p>Updates or changes to a website, email or other product? Select this option.</p>","icon":10498,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[8],"key":""},{"id":"32","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"30","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"34","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"35","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":8,"name":"General"}],"orderMapping":{"8":[28,29,31,33]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"BEEFOUND","userLanguageHeader":"Need Port help?","userLanguageMessageWiki":"<p>For Number Shack Port Support please <a href=\"https://phonesupport.atlassian.net/servicedesk/customer/portal/1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">use this help desk</a></p>","defaultLanguageHeader":"Need Port help?","defaultLanguageMessage":"For Number Shack Port Support please [use this help desk|https://phonesupport.atlassian.net/servicedesk/customer/portal/1]","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc0ZGNiMC0xY2VhLTQzMWYtYjIxOS04M2U0MDM5YTYyYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NTQzMDEsIm5iZiI6MTczODc1MzEwMX0.lX6IuHHMtBPWQJmtZ0vMvMu0yRmyuK_jTdRE5dlFrpI","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"ff74dcb0-1cea-431f-b219-83e4039a62c9","tokenDurationInMins":20}},"reqCreate":{"id":31,"projectId":10003,"form":{"name":"Updates, changes, to your services","descriptionHtml":"<p>If you are already a BeeFound client and require updates or changes to your website, email account, online form, or other product or service, simply tell us what you need competed and we will get it done!</p>","callToAction":"Updates, changes, to your services","intro":"<p>Updates or changes to a website, email or other product? Select this option.</p>","instructions":"<p>If you are already a BeeFound client and require updates or changes to your website, email account, online form, or other product or service, simply tell us what you need competed and we will get it done!</p>","icon":10498,"iconUrl":"https://phonesupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"In a few words tell us what you need:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:url","fieldId":"customfield_10070","fieldConfigId":"10171","label":"Enter the URL of the website or email account","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Enter the date that the changes are required for","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Enter as much detail as possible so we understand what you require:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Upload files, documents, photos, logos or anything that will help us:","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10045","fieldConfigId":"10143","label":"How urgent is your request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10020","label":"Critical","selected":false,"children":[]},{"value":"10021","label":"High","selected":false,"children":[]},{"value":"10022","label":"Medium","selected":false,"children":[]},{"value":"10023","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/4/create/31","requestValidateBaseUrl":"/servicedesk/customer/portal/4/validate/31","calendarParams":{"firstDay":0,"date":"2025-02-05T03:58:22-0700","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmZjc0ZGNiMC0xY2VhLTQzMWYtYjIxOS04M2U0MDM5YTYyYzkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3Mzg3NTQzMDIsIm5iZiI6MTczODc1MzEwMn0.9bLstl47ILTdf-yb7omXtI9_5YZvEsDFpEoKELJFPWw","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"ff74dcb0-1cea-431f-b219-83e4039a62c9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}